Dennis L. Davison                                            
[email protected]
(C) 918.605.8635
https://www.linkedin.com/in/dennisldavison/


SKILLS

Skilled leader and strong management professional with experience involving a number of companies in diverse industries. Seeking an opportunity to join an organization where I can add value by applying my skills to the solution of business challenges and the implementation of company initiatives. My focus is about the job, team, and the accomplishments. My experience and proven track record is centered on the following.

• COMMUNICATIONS - excellent verbal and written communication skills and the ability to interact professionally with executives, peers and subordinates, subject matter experts, clients, and vendors
  

• MANAGEMENT
  
  • Use a collaborative, "hands on" management style
  • Successfully completed programs/projects while meeting requirements on time and under budget
  • Build strong, lasting relationships with my customers/clients, management, teams, & peers
  • Managed departmental and program budgets, costs, deadlines, and financials
  • Ability to work autonomously and make decisions as needed
  • Vision to develop long-term strategy for the business (2-5 and 10 year plans)
  • Managing cross-functional teams whose roles encompassed the entire spectrum of the Software Development Life Cycle (SDLC) including performance and career planning
  • Lead teams using various development/management methodologies (agile, waterfall, etc.)
    
  • Lead teams supporting both custom developed and purchased (third party) applications
  • Lead teams supporting the development of software for external customer use
  • Lead teams supporting the customer data, inventory, billing, receivables, payables, payroll, general ledger, financial reporting, and audit processes

• TEAM BUILDING, DEVELOPMENT, & MENTORING
  
  • Build quality, high-performance teams made up of talented, highly motivated individuals
  • Empower, guide, and mentor each individual as they develop and grow their career, while ensuring the company objectives are met
  • Experience with both large and small organizations, traditional and matrix management
  • Involved in the successful establishment and training of an offshore development team
    

• PERSONAL STRENGTHS
• Excellent organization, problem-solving, and negotiation skills
• Logical thinker with a strong work ethic
• Focus on customer expectations, service, and relationships
• Goal oriented, with key emphasis on follow-through delivery
• Efficiency expert, with a proven track record of developing efficient repeatable processes

PROFESSIONAL EXPERIENCE

Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas - Tulsa, OK
Employee: Portfolio Release Manager - January 2017 to Present
TEKsystems Contractor: Consultant-Release Execution Coordinator - January 2014 to September 2014

Portfolio Release Manager for the Care Delivery EMPCO and Care Delivery Provider & Network Portfolios, managing a matrixed team of 4-6 Portfolio Release Analysts (PRA) and 1 Senior PRA. The Care Delivery Portfolios consist of 12 products each with multiple applications of which all are supported by my release management team.

Worked with the IT Product Managers to ensure their product releases were implemented correctly, on time and followed all corporate standards and policies. Approved releases, scheduled and assigned the PRA coordinating each product release. During 2017 – 2020 my team supported and managed the successful implementation of over 2200 releases. Developed release plans at the Enterprise, Portfolio, individual Product and Project level for distribution to the Project Managers and all levels of the business. Provided support and release information to the portfolio Vice President, PDLs (Portfolio Delivery Leads), BSLs (Business Solutions Leads) and Project Managers through bi-weekly release reporting. Participated as the release management representative to the VPs monthly Care Delivery Operations Review meeting.

Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas - Tulsa, OK
Employee: Sr. IT Consultant-Release Execution Coordinator - September 2014 to Present
TEKsystems Contractor: Consultant-Release Execution Coordinator - January 2014 to September 2014

Designed, built and executed a multi-year release planning and scheduling system for the Provider applications development and support teams. Execute the release system to track 150-200 active projects and 50-100 projects staged for future releases. Manage the release process through the entire SDLC process with responsibility for overall release success. Serve as IT Lead and manage the progress of multiple varying sized projects for the Provider applications development and support team.

Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas - Richardson, TX
Manager, Project Management – October 2012 to September 2013

Built and managed effective project teams that implemented and coordinated complex IT programs and projects in a highly matrixed environment. Managed relationships between internal/external client organizations. Managed project budgets and employee assignments and workload. Responsible for career and technical development of staff. Served as Delivery Manager for projects in the Enterprise Regulatory Team (ERT) and Enterprise Business Services (EBS) portfolios.

ERT Projects (Affordable Care Act (ACA) and regulatory related projects):

• Consolidate health plan rating and pricing systems into a single consolidated rating system in preparation for the health care exchange (Final phase $2.4M).
• Automate the Statements of Benefits and Coverage (SBCs) for the exchange as mandated ($2.85M).
• Calculate and distribute medical ratios & rebates based on regulatory mandates ($4.9M).
• Collect and store needed regulatory data elements for multiple regulatory projects ($.7M).
• Develop logic and change health plans to conform to the new mandated “90 day waiting period” rule ($.9M).

EBS Projects:

• Automate the ability to find and hold all record types related to a legal hold matter until concluded ($1.96M).
• Complete the requirements gathering phase ($1.8M) for the overall project ($160M) that will build a consolidated corporate data repository.
• Ensure that all data sharing/passing points for internal distributed systems have correct data balancing controls in place ($2.5M).
• Ensure that all feeds passing data to external systems have proper data audit controls in place ($2.8M).

Davison Consulting Services - Owasso, OK
Owner - May 2010 to Present

Provide IT consulting services to both large and small companies and individuals, in diverse industries.

• Work with clients in the development and implementation of standards to be used by IT teams performing the components of the SDLC process using various management methodologies.
• Work with clients to analyze and develop/manage their IT staff using a collaborative “hands on” management style. Guide, train, and assist clients and their employees in the development and growth of their careers while achieving company goals.
• Work with clients to analyze, develop, and implement software and hardware solutions to support the general ledger, taxing, financial reporting, customer data, inventory, billing, receivables, payables, payroll, and/or audit processes for both custom developed and purchased applications.
• Interact with executives, subject matter experts, customers, and vendors.
  

Verizon Business (formerly MCI WorldCom) - Tulsa, OK
Employee: Team Manager/Program Manager - June 2000 to December 2008
Vertex Resources Contractor: Enterprise Architect - July 2009 to May 2010

Managed the development teams supporting the billing, receivables, general ledger, financial reporting, audit, and associated processes for 3 billing systems with $4.6 billion in annual revenue for a Telecommunications company. Billing systems had worldwide users (15,000+) and were located throughout the country.

• Managed development teams with multiple project leads and 50+ domestic (local & remote) and offshore employees and contractors. Functional roles spanned the entire spectrum of the Software Development Life Cycle (SDLC).
• Implemented 10-20 releases per year, while also accommodating several strategic standalone and emergency mandated programs each year.
• SOX COMPLIANCE AND REMEDIATION CONTROLS
• System point of contact and lead with 3 external audit firms and the internal audit team for all Sarbanes Oxley (SOX) audits, initiatives, and remediation controls
• F&E MIGRATION - This project was part of the corporate initiative to consolidate duplicate systems, streamline processing, and significantly reduce operating costs. My team owned this project and was responsible for the overall project success.
• Managed the migration of the billing and receivables for wholesale and commercial customers from a single system to two separate systems
• Migration consisted of approximately 10,000 customers, 525,000 circuits, and 250,000 charge records totaling $1.3 billion
• Responsible for 10+ IT teams and 15-20 user groups were involved in the migration
• Managed the reformatting of hundreds of thousands of data records to meet the requirements of multiple systems
• Coordinate and sync billing cycles and dates on multiple systems to ensure revenue was not lost
• DATA CENTER OUTAGE – The Maryland data center had a major electrical outage and all systems (several mainframes, mid-ranges, and servers) went down. The system my team was responsible for quickly became the point of focus since a $250M dollar billing run had just started at the time of the outage.
• Immediately notified management of outage (both IT & User Management)
• Communicated status & progress to the CIO, Presidents, and VP’s during the event
• Worked with the operations staff to restore normal system operations
• Upon system restoration, verified the remaining billing steps ran correctly with appropriate user groups
• The $250M billing run was completed with less than a 12 hour delay
• WISC TO EDS MIGRATION - This project was scoped at 18-24 months and was completed in 9 months. The change in mainframe operations resulted in a $500,000 annual savings.
• Transferred mainframe operations from Tulsa, OK to Perryman, MD
• Changed system operations from WISC, an IT outsourcing company, to EDS
• MCI/WORLDCOM BANKRUPTCY - Project was a result of corporate bankruptcy. As the manager of a development team for corporate financial systems, the responsibility was to provide all information requested by multiple internal and external audit teams. The company successfully emerged from bankruptcy and was bought by Verizon.
• Worked with Senior VP’s in communicating progress and status
• Completed and passed 25-30 separate audits
• Wrote the request for additional staffing to the federal bankruptcy court monitor and received approval
• RESOURCE CENTER - This effort established a corporate resource center to pool resources for use by all IT teams. Managed the first system to utilize the new resource center and worked with resource center management to establish policies & procedures.
• OFFSHORE TEAM - Hired and trained an offshore based development team. The establishment of the offshore development team reduced development costs by approximately 75%.
• ARCHITECTURAL STRATEGY - Worked with the Enterprise Architecture team, in a SharePoint environment, to develop the future IT strategies and corporate direction.

Davison Consulting Services - Owasso, OK
Owner - February 1980 to June 2000

Software consulting company that specialized in working with small to medium companies in achieving successful computing system operations. Some clients required building a hardware/software solution from the ground up, while others only needed tweaks in their software/hardware to obtain the optimal desired results.

• Responsible for the long-term planning, business operations, and financial stability of the company.
• Managed the daily operations of the company, including obtaining new customers, acquiring the personnel to satisfy customer requirements, and negotiating with suppliers and vendors.
• Responsible for analyzing, evaluating, designing, developing, implementing, and supporting software packages, working closely with each client’s internal staff and/or accounting firms in the process.
• The software packages developed and/or supported included A/P, A/R, P/R, Inventory, G/L, customized industry specific software, etc.
• The hardware supported included standalone PC’s, multi-user networks, and mid-range systems.
• The industries represented by these customers included accounting, oil & gas, manufacturing, multi-level marketing, seismographic data, aircraft parts management, and others.

EDUCATION

University of Central Oklahoma - Edmond, OK

•    Bachelor of Science Degree in Mathematics / minor in Computer Science / Graduated Magna Cum Laude
•    Named Outstanding Computer Science Student as a senior
•    Received the Dorothea Meagher Award as the Mathematics Department overall Outstanding Student as a senior

Crescent High School - Crescent, OK - Salutatorian