KEY DYNAMICS

• COMMUNICATIONS - excellent verbal and written communication skills and the ability to interact professionally with executives, peers and subordinates, subject matter experts, clients, and vendors
  

• MANAGEMENT
  
  • Use a collaborative, "hands on" management style
  • Successfully completed programs/projects while meeting requirements on time and under budget
  • Build strong, lasting relationships with my customers/clients, management, teams, & peers
  • Managed departmental and program budgets, costs, deadlines, and financials
  • Ability to work autonomously and make decisions as needed
  • Vision to develop long-term strategy for the business (2-5 and 10 year plans)
  • Managing cross-functional teams whose roles encompassed the entire spectrum of the Software Development Life Cycle (SDLC) including performance and career planning
  • Lead teams using various development/management methodologies (agile, waterfall, etc.)
    
  • Lead teams supporting both custom developed and purchased (third party) applications
  • Lead teams supporting the development of software for external customer use
  • Lead teams supporting the customer data, inventory, billing, receivables, payables, payroll, general ledger, financial reporting, and audit processes

• TEAM BUILDING, DEVELOPMENT, & MENTORING
  
  • Build quality, high-performance teams made up of talented, highly motivated individuals
  • Empower, guide, and mentor each individual as they develop and grow their career, while ensuring the company objectives are met
  • Experience with both large and small organizations, traditional and matrix management
  • Involved in the successful establishment and training of an offshore development team
    

• PERSONAL STRENGTHS
• Excellent organization, problem-solving, and negotiation skills
• Logical thinker with a strong work ethic
• Focus on customer expectations, service, and relationships
• Goal oriented, with key emphasis on follow-through delivery
• Efficiency expert, with a proven track record of developing efficient repeatable processes

• DYNAMIC, DECENTRALIZED WORK ENVIRONMENT
• Implemented 10-20 releases per year, while also accommodating several strategic standalone and emergency mandated programs each year
• Domestic (local & remote) and offshore development teams including both employees and contractors
• Billing systems had worldwide users (15,000+) and were located throughout the country
  

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